Shipping policy

Shipping Policy

Free shipping, Australia-wide - every order, no minimum spend.

EVERCART ships to all Australian states and territories. There are no hidden shipping fees at checkout: the price you see is the price you pay.

Delivery Times

Order processing and packing: 1-3 business days

Standard delivery after dispatch: 5-10 business days

Estimated total time to your door: 6-13 business days

- Business days exclude weekends and public holidays.

- Orders placed before 12:00 PM (noon) AEST/AEDT on a business day begin processing the same day.

- Remote and regional addresses may take slightly longer.

Where We Ship

We deliver to Australian residential and business addresses, including PO Boxes and Parcel Lockers.

Tracking

Every order includes tracking. You will receive your tracking number by email as soon as your order is dispatched.

Lost or Delayed Parcels

If your tracking has not updated in 7 or more consecutive days, contact us at support@evercart.au with your order number and we will investigate with the carrier straight away. Parcels confirmed lost in transit will be replaced or refunded at our discretion - you will not be left out of pocket.

Damaged Items

If your item arrives damaged, contact us at support@evercart.au within 48 hours of delivery with your order number and a photo of the damage, and we will arrange a replacement or refund. See our Return & Refund Policy for full details.

Questions?

Contact us any time at support@evercart.au.